Terms of Service

Effective Date: January 1, 2025

These Terms of Service govern your use of the NYELUX medical device intelligence platform. By using NYELUX, you agree to these terms.

1. Acceptance of Terms

By accessing or using NYELUX, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

2. Description of Service

NYELUX provides:

  • Medical device information and search capabilities
  • AI-powered device identification and assistance
  • Access to FDA GUDID database information
  • Team collaboration tools
  • Training and educational resources
  • Vendor communication features

3. User Accounts

To use NYELUX, you must:

  • Be a healthcare professional or authorized vendor representative
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Acceptable Use

You agree to use NYELUX only for:

  • Legitimate healthcare and medical device management purposes
  • Activities that comply with all applicable laws and regulations
  • Professional use within your scope of practice

You agree NOT to:

  • Share account credentials with unauthorized users
  • Attempt to gain unauthorized access to any portion of the platform
  • Use the platform for any illegal or unauthorized purpose
  • Interfere with or disrupt the platform's operation
  • Upload malicious code or harmful content
  • Scrape or harvest data from the platform
  • Misrepresent your identity or affiliation

5. Medical Disclaimer

Important Medical Notice:

NYELUX provides information about medical devices but does not provide medical advice. The platform is intended to supplement, not replace, professional medical judgment. Always consult device manufacturers and follow your institution's protocols. NYELUX is not responsible for clinical decisions made using the platform.

6. Intellectual Property

All content on NYELUX, including text, graphics, logos, and software, is the property of NYELUX or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without explicit written permission from NYELUX.

7. Privacy and Data Protection

Your use of NYELUX is also governed by our Privacy Policy. We are committed to protecting your data and maintaining HIPAA compliance. We never collect or store patient information.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NYELUX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to defend, indemnify, and hold harmless NYELUX and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the platform or violation of these Terms.

10. Beta Program

During the beta period, NYELUX is provided "as is" and may contain bugs or errors. Features may change or be discontinued. Beta users provide feedback to help improve the platform.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the platform will cease immediately.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes. Continued use after changes constitutes acceptance of the new terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms, contact us at:

Email: legal@nyelux.com
Address: NYELUX Legal Department
legal@nyelux.com