Help Center

Find answers, learn best practices, and get the most out of NYELUX.

Frequently Asked Questions

How accurate is the device information?

All device data comes directly from the FDA GUDID database, updated daily for 100% accuracy.

Can I use NYELUX offline?

Offline mode is coming in Q2 2025. You'll be able to download critical device data for offline access.

How do I report a device issue?

Click the "Report Issue" button on any device page to instantly notify the vendor and track resolution.

Is my data secure?

Yes. NYELUX is HIPAA-compliant with end-to-end encryption and never stores patient data.

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